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Terms Conditions

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Company Overview

Founded with a vision to revolutionize vacation rental management in Costa Del Sol, Better Bookings represents a fresh approach in the Costa Del Sol property market. As a family-owned and operated business, we combine personalized service with cutting-edge technology to deliver exceptional results for our rapidly expanding portfolio of properties.

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Services Provided

We offer the following services:
  • Property listing and marketing across various platforms
  • Guest communication and booking management
  • Cleaning and maintenance coordination
  • Check-in and check-out assistance
  • Revenue management and reporting
  • Emergency guest support
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Eligibility

By using our services, you confirm that:
  • You are the legal owner or have authorization to manage the property.
  • You are at least 18 years of age.
  • ou agree to provide accurate and complete property information.
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Property Owner Responsibilities

Owners are responsible for:
  • Ensuring the property complies with local laws and safety regulations.
  • Providing keys, access information, and necessary amenities.
  • Maintaining valid property insurance coverage.
  • Covering repair or replacement costs for damages not caused by guests.
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Booking & Payment Terms

  • Better Bookings may collect rental income on your behalf and distribute payments according to the agreed schedule, minus management fees and applicable charges.
  • Payments to owners are made on a monthly or per-booking basis, as per contract.
  • Cancellations and refunds follow the policy outlined in your service agreement and/or booking platforms.
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Guest Policies

Guests booking a property managed by Better Bookings must comply with:
  • House rules specified in the listing
  • Local laws and quiet hours
  • Check-in and check-out times

Violation of these terms may result in cancellation without refund.

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Liability & Indemnity

Better Bookings is not liable for:
  • Loss or damage caused by guests, third-party services, or natural disasters
  • Revenue loss due to force majeure events or platform disruptions
Owners agree to indemnify Better Bookings against claims, damages, or legal costs arising from their property or guests.
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Termination

Either party may terminate the agreement with notice as specified in the management contract. All pending bookings must be honored or responsibly managed during the transition period.
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Intellectual Property

All content on this website, including logos, text, and images, is the property of Better Bookings. Reproduction without permission is prohibited.
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Privacy Policy

We respect your privacy. Please refer to our Privacy Policy for information about how we collect, use, and protect your data.
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Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services after changes are posted constitutes acceptance of those changes.

Better Bookings Referral Program Terms and Conditions

Effective Date: 30/05/2026 Last Updated: 30/05/2026

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Program Overview

Better Bookings (“Company,” “we,” “us,” or “our”) operates a referral program (“Program”) that rewards participants for successfully referring new property owners to our vacation rental management services in the Costa Del Sol region.
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Eligibility to Participate

2.1 Referrer Eligibility

  • Any individual aged 18 or older may participate in this Program
  • Participants must provide accurate contact and payment information
  • Company employees and their immediate family members are excluded from participation

2.2 Referral Eligibility

  • Referred parties must be new property owners who do not currently hold a management contract with Better Bookings
  • Referred properties must be located within the Costa Del Sol region
  • Only properties used for vacation rental purposes qualify for this Program
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Referral Process

3.1 Making a Referral

  • Referrals must be made through personal recommendation only (word-of-mouth)
  • Paid advertising, spam, or other marketing methods are strictly prohibited
  • All referrals must be submitted through the official referral form at https://hostwithbb.com/referral
  • Referrers must provide complete information including: referred owner's name, email, phone number, and property details

3.2 Verification Requirements

  • The referred party must mention the referrer's name during initial contact with Better Bookings
  • We will confirm with the referred party that they have a genuine relationship with the referrer
  • A confirmed relationship between referrer and referred party is mandatory for reward eligibility
  • In cases of multiple referral claims for the same property owner, the first submitted referral will be considered valid ("first come" principle)
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4. Rewards Structure

4.1 Reward Types

  • Reward amounts and types are specified on our referral page at https://hostwithbb.com/referral and may vary based on current promotions
  • Rewards may be paid as cash via bank transfer or as account credits (credit option available only to existing Better Bookings property owners)

4.2 Payment Requirements

  • For cash payments: Recipients must provide either:
  • Valid autónomo invoice, or
  • Company invoice
  • For credit payments: Credits will be added to existing Better Bookings client accounts only

4.3 Payment Timeline

  • Rewards are paid 30 days after the referred property's first guest completes their checkout
  • All qualifying conditions must be met before payment processing
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Qualifying Conditions

To qualify for referral rewards, the following conditions must be met:
  • The referred party must sign a management contract with Better Bookings
  • The referred property must receive its first confirmed reservation
  • The first guest must successfully complete their stay and checkout
  • 30 days must pass following the first guest's completed checkout
  • The management contract must remain active at the time of reward payment
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Program Restrictions

6.1 Referral Limitations

  • No limits on the number of referrals per participant
  • Self-referrals are strictly prohibited
  • Each property owner may only be referred once
  • Referrer and referred party must have a genuine existing relationship
  • In cases of duplicate referrals, the first submitted claim takes precedence

6.2 Prohibited Activities

  • Spam or unsolicited communications
  • Paid advertising or promotional activities
  • Misrepresentation of the referral relationship
  • Any fraudulent or deceptive practices
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Company Rights and Discretion

7.1 Right to Refuse

Better Bookings reserves the absolute right to deny any referral claim without providing cause or explanation. This decision is final and not subject to appeal.

7.2 Verification and Investigation

We reserve the right to investigate any referral claim and request additional documentation or information before processing rewards.
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Program Modifications and Termination

8.1 Program Changes

Better Bookings may modify, suspend, or terminate this Program at any time without prior notice. Changes will be posted on our website and become effective immediately.

8.2 Ongoing Program

This Program operates on an ongoing basis unless terminated by the Company.

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Tax and Legal Responsibilities

9.1 Tax Obligation

  • Recipients are solely responsible for declaring referral rewards as income according to applicable tax laws
  • Better Bookings assumes no responsibility for tax compliance or declarations
  • Recipients should consult tax professionals regarding their obligations
  • Any fraudulent or deceptive practices

9.2 Legal Compliance

Participants must comply with all applicable laws and regulations in their jurisdiction.

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Data Protection and Privacy

10.1 Personal Data

By participating in this Program, you consent to Better Bookings collecting, processing, and storing your personal information for Program administration purposes.

10.2 Referral Information

You confirm that you have obtained necessary consent from referred parties to share their contact information with Better Bookings.

10.3 Data Retention

Personal data will be retained only as long as necessary for Program administration and legal compliance.

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Dispute Resolution

11.1 Communication

All disputes, inquiries, or concerns regarding this Program must be submitted in writing to: contacto@hostwithbb.com

11.2 Resolution Process

  • Better Bookings will investigate all legitimate disputes
  • Our decision on any dispute is final and binding
  • We aim to respond to disputes within 10 business days
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Limitation of Liability

Better Bookings’ liability under this Program is limited to the payment of earned referral rewards. We are not liable for any indirect, incidental, or consequential damages.
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General Terms

13.1 Governing Law

These terms are governed by Spanish law and subject to the jurisdiction of courts in Costa Del Sol, Spain.

13.2 Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

13.3 Entire Agreement

These terms constitute the entire agreement regarding the referral Program and supersede all prior communications or agreements.

13.4 Contact Information

For questions about this Program, contact us at:

  • Email: contacto@hostwithbb.com
  • Address: [alle azaleas, 51, Costa Del Sol, 29660, Malaga

By participating in the Better Bookings Referral Program, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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Better Bookings Referral Program Terms and Conditions

Effective Date: 30/05/2026 Last Updated: 30/05/2026

_____________

Program Overview

Better Bookings (“Company,” “we,” “us,” or “our”) operates a referral program (“Program”) that rewards participants for successfully referring new property owners to our vacation rental management services in the Costa Del Sol region.
_____________

Eligibility to Participate

2.1 Referrer Eligibility

  • Any individual aged 18 or older may participate in this Program
  • Participants must provide accurate contact and payment information
  • Company employees and their immediate family members are excluded from participation

2.2 Referral Eligibility

  • Referred parties must be new property owners who do not currently hold a management contract with Better Bookings
  • Referred properties must be located within the Costa Del Sol region
  • Only properties used for vacation rental purposes qualify for this Program
_____________

Referral Process

3.1 Making a Referral

  • Referrals must be made through personal recommendation only (word-of-mouth)
  • Paid advertising, spam, or other marketing methods are strictly prohibited
  • All referrals must be submitted through the official referral form at https://hostwithbb.com/referral
  • Referrers must provide complete information including: referred owner's name, email, phone number, and property details

3.2 Verification Requirements

  • The referred party must mention the referrer's name during initial contact with Better Bookings
  • We will confirm with the referred party that they have a genuine relationship with the referrer
  • A confirmed relationship between referrer and referred party is mandatory for reward eligibility
  • In cases of multiple referral claims for the same property owner, the first submitted referral will be considered valid ("first come" principle)
_____________

4. Rewards Structure

4.1 Reward Types

  • Reward amounts and types are specified on our referral page at https://hostwithbb.com/referral and may vary based on current promotions
  • Rewards may be paid as cash via bank transfer or as account credits (credit option available only to existing Better Bookings property owners)

4.2 Payment Requirements

  • For cash payments: Recipients must provide either:
  • Valid autónomo invoice, or
  • Company invoice
  • For credit payments: Credits will be added to existing Better Bookings client accounts only

4.3 Payment Timeline

  • Rewards are paid 30 days after the referred property's first guest completes their checkout
  • All qualifying conditions must be met before payment processing
_____________

Qualifying Conditions

To qualify for referral rewards, the following conditions must be met:
  • The referred party must sign a management contract with Better Bookings
  • The referred property must receive its first confirmed reservation
  • The first guest must successfully complete their stay and checkout
  • 30 days must pass following the first guest's completed checkout
  • The management contract must remain active at the time of reward payment
_____________

Program Restrictions

6.1 Referral Limitations

  • No limits on the number of referrals per participant
  • Self-referrals are strictly prohibited
  • Each property owner may only be referred once
  • Referrer and referred party must have a genuine existing relationship
  • In cases of duplicate referrals, the first submitted claim takes precedence

6.2 Prohibited Activities

  • Spam or unsolicited communications
  • Paid advertising or promotional activities
  • Misrepresentation of the referral relationship
  • Any fraudulent or deceptive practices
_____________

Company Rights and Discretion

7.1 Right to Refuse

Better Bookings reserves the absolute right to deny any referral claim without providing cause or explanation. This decision is final and not subject to appeal.

7.2 Verification and Investigation

We reserve the right to investigate any referral claim and request additional documentation or information before processing rewards.
_____________

Program Modifications and Termination

8.1 Program Changes

Better Bookings may modify, suspend, or terminate this Program at any time without prior notice. Changes will be posted on our website and become effective immediately.

8.2 Ongoing Program

This Program operates on an ongoing basis unless terminated by the Company.

_____________

Tax and Legal Responsibilities

9.1 Tax Obligation

  • Recipients are solely responsible for declaring referral rewards as income according to applicable tax laws
  • Better Bookings assumes no responsibility for tax compliance or declarations
  • Recipients should consult tax professionals regarding their obligations
  • Any fraudulent or deceptive practices

9.2 Legal Compliance

Participants must comply with all applicable laws and regulations in their jurisdiction.

_____________

Data Protection and Privacy

10.1 Personal Data

By participating in this Program, you consent to Better Bookings collecting, processing, and storing your personal information for Program administration purposes.

10.2 Referral Information

You confirm that you have obtained necessary consent from referred parties to share their contact information with Better Bookings.

10.3 Data Retention

Personal data will be retained only as long as necessary for Program administration and legal compliance.

_____________

Dispute Resolution

11.1 Communication

All disputes, inquiries, or concerns regarding this Program must be submitted in writing to: contacto@hostwithbb.com

11.2 Resolution Process

  • Better Bookings will investigate all legitimate disputes
  • Our decision on any dispute is final and binding
  • We aim to respond to disputes within 10 business days
_____________

Limitation of Liability

Better Bookings’ liability under this Program is limited to the payment of earned referral rewards. We are not liable for any indirect, incidental, or consequential damages.
_____________

General Terms

13.1 Governing Law

These terms are governed by Spanish law and subject to the jurisdiction of courts in Costa Del Sol, Spain.

13.2 Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

13.3 Entire Agreement

These terms constitute the entire agreement regarding the referral Program and supersede all prior communications or agreements.

13.4 Contact Information

For questions about this Program, contact us at:

  • Email: contacto@hostwithbb.com
  • Address: [alle azaleas, 51, Costa Del Sol, 29660, Malaga

By participating in the Better Bookings Referral Program, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.