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Better Bookings Referral Program Terms and Conditions

Effective Date: 30/05/2026 Last Updated: 30/05/2026

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Program Overview

Better Bookings (“Company,” “we,” “us,” or “our”) operates a referral program (“Program”) that rewards participants for successfully referring new property owners to our vacation rental management services in the Costa Del Sol region.
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Eligibility to Participate

2.1 Referrer Eligibility

  • Any individual aged 18 or older may participate in this Program
  • Participants must provide accurate contact and payment information
  • Company employees and their immediate family members are excluded from participation

2.2 Referral Eligibility

  • Referred parties must be new property owners who do not currently hold a management contract with Better Bookings
  • Referred properties must be located within the Costa Del Sol region
  • Only properties used for vacation rental purposes qualify for this Program
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Referral Process

3.1 Making a Referral

  • Referrals must be made through personal recommendation only (word-of-mouth)
  • Paid advertising, spam, or other marketing methods are strictly prohibited
  • All referrals must be submitted through the official referral form at https://hostwithbb.com/referral
  • Referrers must provide complete information including: referred owner's name, email, phone number, and property details

3.2 Verification Requirements

  • The referred party must mention the referrer's name during initial contact with Better Bookings
  • We will confirm with the referred party that they have a genuine relationship with the referrer
  • A confirmed relationship between referrer and referred party is mandatory for reward eligibility
  • In cases of multiple referral claims for the same property owner, the first submitted referral will be considered valid ("first come" principle)
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4. Rewards Structure

4.1 Reward Types

  • Reward amounts and types are specified on our referral page at https://hostwithbb.com/referral and may vary based on current promotions
  • Rewards may be paid as cash via bank transfer or as account credits (credit option available only to existing Better Bookings property owners)

4.2 Payment Requirements

  • For cash payments: Recipients must provide either:
  • Valid autónomo invoice, or
  • Company invoice
  • For credit payments: Credits will be added to existing Better Bookings client accounts only

4.3 Payment Timeline

  • Rewards are paid 30 days after the referred property's first guest completes their checkout
  • All qualifying conditions must be met before payment processing
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Qualifying Conditions

To qualify for referral rewards, the following conditions must be met:
  • The referred party must sign a management contract with Better Bookings
  • The referred property must receive its first confirmed reservation
  • The first guest must successfully complete their stay and checkout
  • 30 days must pass following the first guest's completed checkout
  • The management contract must remain active at the time of reward payment
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Program Restrictions

6.1 Referral Limitations

  • No limits on the number of referrals per participant
  • Self-referrals are strictly prohibited
  • Each property owner may only be referred once
  • Referrer and referred party must have a genuine existing relationship
  • In cases of duplicate referrals, the first submitted claim takes precedence

6.2 Prohibited Activities

  • Spam or unsolicited communications
  • Paid advertising or promotional activities
  • Misrepresentation of the referral relationship
  • Any fraudulent or deceptive practices
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Company Rights and Discretion

7.1 Right to Refuse

Better Bookings reserves the absolute right to deny any referral claim without providing cause or explanation. This decision is final and not subject to appeal.

7.2 Verification and Investigation

We reserve the right to investigate any referral claim and request additional documentation or information before processing rewards.
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Program Modifications and Termination

8.1 Program Changes

Better Bookings may modify, suspend, or terminate this Program at any time without prior notice. Changes will be posted on our website and become effective immediately.

8.2 Ongoing Program

This Program operates on an ongoing basis unless terminated by the Company.

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Tax and Legal Responsibilities

9.1 Tax Obligation

  • Recipients are solely responsible for declaring referral rewards as income according to applicable tax laws
  • Better Bookings assumes no responsibility for tax compliance or declarations
  • Recipients should consult tax professionals regarding their obligations
  • Any fraudulent or deceptive practices

9.2 Legal Compliance

Participants must comply with all applicable laws and regulations in their jurisdiction.

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Data Protection and Privacy

10.1 Personal Data

By participating in this Program, you consent to Better Bookings collecting, processing, and storing your personal information for Program administration purposes.

10.2 Referral Information

You confirm that you have obtained necessary consent from referred parties to share their contact information with Better Bookings.

10.3 Data Retention

Personal data will be retained only as long as necessary for Program administration and legal compliance.

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Dispute Resolution

11.1 Communication

All disputes, inquiries, or concerns regarding this Program must be submitted in writing to: contacto@hostwithbb.com

11.2 Resolution Process

  • Better Bookings will investigate all legitimate disputes
  • Our decision on any dispute is final and binding
  • We aim to respond to disputes within 10 business days
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Limitation of Liability

Better Bookings’ liability under this Program is limited to the payment of earned referral rewards. We are not liable for any indirect, incidental, or consequential damages.
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General Terms

13.1 Governing Law

These terms are governed by Spanish law and subject to the jurisdiction of courts in Costa Del Sol, Spain.

13.2 Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

13.3 Entire Agreement

These terms constitute the entire agreement regarding the referral Program and supersede all prior communications or agreements.

13.4 Contact Information

For questions about this Program, contact us at:

  • Email: contacto@hostwithbb.com
  • Address: [alle azaleas, 51, Costa Del Sol, 29660, Malaga

By participating in the Better Bookings Referral Program, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.